Introduction
This guide serves as a framework for conducting project performance reviews with our external partners, including agencies, studios, and freelancers. The goal is to ensure a clear understanding of expectations, foster open communication, and drive continuous improvement in our collaborative efforts.
Objectives of the Performance Review
- Evaluate Performance: Assess the quality of work delivered against project goals and objectives.
- Provide Constructive Feedback: Offer insights to enhance future performance.
- Identify Areas for Improvement: Pinpoint specific aspects where enhancements can be made.
- Recognize Achievements: Acknowledge outstanding work and contributions.
Review Process
1. Preparation
- Set a Review Schedule: Establish a timeline for performance reviews (e.g., after project completion or quarterly).
- Gather Documentation: Collect relevant project documentation, including project briefs, deliverables, timelines, and feedback from team members.
- Self-Assessment: Encourage partners to provide a self-assessment, reflecting on their performance and challenges faced.
2. Evaluation Criteria
Use the following criteria to evaluate project performance:
- Quality of Work: Assess the quality of deliverables in terms of creativity, accuracy, and adherence to project requirements.
- Timeliness: Evaluate whether deadlines were met and how delays (if any) were communicated and managed.
- Communication: Review the effectiveness of communication throughout the project, including responsiveness and clarity.
- Collaboration: Assess how well the partner worked within the team, including their ability to take feedback and contribute ideas.
- Budget Management: Evaluate adherence to the budget, including any unforeseen expenses and how they were handled.
3. Feedback Session